Effective as of December 23, 2019
We understand the importance of your privacy and personal data protection. Therefore, we commit much effort to developing and maintaining high standards of internal security measures to provide you with secure processing and storage of the data we collect from you, as well as keep this data safe against unauthorized or unlawful processing, accidental loss, destruction or damage.
Personal information refers to the “information or an opinion, whether true or not, and whether recorded in a material format or not, about an identified individual, or an individual who is reasonably identifiable”. Any information or opinion that may lead to the reasonable inference to the identity of an individual may be considered personal information.
When you use the Site and services provided by the Company, we may collect and further process the following categories of data:
Information collected during the request submission that identifies you, for example, your name, email, phone number, etc.
Information, which we may collect through automated means. Through your use of the Site and its tools, we also monitor and collect tracking information related to usages such as access date & time, device identification, operating system, browser type and IP address. This information may be obtained directly by the Company or through third party services.
We do not collect any information that may identify you without your permission.
We may use Google Analytics on our technology platform. If you want to know more about Google Analytics and its "do not track" policy, please visit the respective website (for instance, https://www.google.com/analytics/terms/us.html).
We do not intend to solicit or collect personal information from anyone under the age of 18 or under the legal age in your country in case if it is higher. If you are under 18 or are not of legal age in your country, do not enter any personal information on the Site.
We may collect and process the abovementioned data to fulfil our contractual and/or legal obligations to you.
We collect your personal information directly from you and indirectly as a result of your relationship with us. The Company may use the information collected from you to verify your identity and contact information, provide services and contact you with personal information, among other reasons. This information also helps us to improve our services for you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you. You directly provide us with the majority of the information we collect.
You provide us with this information by using the Site, completing the request and related documentation, by sending us an email or by submitting information in response to a promotion or special offer. The information we may collect indirectly from you includes your Internet protocol ("IP") address, browser type, operating system, Internet service provider (ISP) and time stamps. Should you choose to suspend relationship with us, the Company will retain your information, but may only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to renew the use of our services or participate in other offers.
We process your personal data if at least one of the following applies:
Such processing is necessary to perform an agreement,
It is necessary due to our legal obligations,
We have duly received your consent on such personal data processing.
The purposes we process your data for include:
Providing our Services and performing our obligations,
Sending administrative information,
Maintaining compliance with the applicable AML and CFT requirements,
Sending marketing information about the Services we provide, and also about special offers and promotions, and you may opt-out from receiving such information by using unsubscribe link at the bottom of each email you receive from us.
Your data may be received and processed:
by the Company within our inner systems of processing, which complies to technical and organizational measures in a manner that meets applicable requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter the "Regulation") and security standards;
by outsource service providers and processors who access and use the data only to the extent required to perform the obligations subcontracted to them by the Company (hereinafter – ‘Subprocessors’).
Subprocessors perform tasks on our behalf and are contractually obligated not to disclose or use collected information for any other purposes than storage, help in the facilitation of technical aspects of our services or perform functions related to the administration of services (collection and analysis) or other indicated under contractual closes.
If such Subprocessors are outside of Swiss Confederation or the European Union or European Economic Area, the processing of personal data is done or will be done upon applicable laws.
Subprocessors remain fully liable for all obligations subcontracted to them, and for all their acts and omissions. The Company is not responsible in the event that information is disclosed as a result of a breach or security lapse at any such Subprocessors, or for such Subprocessors' non-compliance with the foregoing requirements.
If the Company becomes aware of any breach of our security leading to the accidental or unlawful destruction, loss, alteration or unauthorized disclosure of, or access to (excluding unsuccessful attempts or activities) your personal data on systems managed or otherwise controlled by us, we will notify you promptly and without undue delay compliant with the procedure prescribed under respective Regulation.
The notification will be made to your email address at the discretion of the Company or by other direct communication available to the Company and allowed by you (for example, by phone). It is your sole responsibility to provide us with the email address and ensure that this email address is valid and current.
Any notification from the Company may not be and will not be construed as an acknowledgment of any fault or liability with respect to data incident by us.
You agree that without prejudice to our security measures and data incidents that it is your responsibility to make appropriate use of the Site to ensure a level of security appropriate to the risk in respect of your personal data and securing your system and devices which you use to access our services.
We are not obliged to protect your personal data that you choose to store or transfer outside the Company and our Subprocessors’ systems.
You have the right to obtain from us information as to whether your personal data is being processed, and, where that is the case, access to such data. You may access and amend your personal data, request the details about the purposes of your data processing and prevent undesirable marketing by opting-out. If you wish to opt-out of marketing, use the ‘unsubscribe’ option available at our emails.
When we rely on your consent for the processing of your personal data, you have the right to withdraw your consent at any time. However, the withdrawal of your consent will not affect the lawfulness of the Company’s processing based on consent before your withdrawal.
We will use reasonable endeavors to ensure that your personal information is accurate. To assist us with this, you should notify us of any changes to the personal information that you have provided to us by sending us a request to rectify your personal data where you believe the personal data we have is inaccurate or incomplete.
You have the right to ask us to stop processing your personal data at any time.
Asking us to delete all of your personal data will result in the Company deleting your personal data without undue delay (unless there is a legitimate and legal reason why we are unable to delete certain of your personal data, in which case we will inform you of this). Asking us to stop processing your personal data or deleting your personal data may mean that you will no longer be able to use our Site.
You have the right to request that the Company provides you with a copy of all of your personal data and to transmit your personal data to another data controller in a structured, commonly used and machine-readable format, where it is technically feasible for us to do so and the processing is based on consent or contractual performance.
Although we encourage our customers to engage with us in the event they have any concerns or complaints, you have the right to lodge a complaint to a supervisory authority.
You have the right not to be subject to a decision based solely on automated processing of your personal data, including profiling, which produces legal or similarly significant effects on you. There may be exceptions or limitations to this right as defined under relevant data protection laws. We will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above. However, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. When you request us to rectify or erase your personal data or restrict any processing of such data, we may notify third parties to whom such personal data has been disclosed of such request. However, such a third party may have the right to retain and continue to process such personal data in its own right, for example, to enable it to comply with its own legal obligations.
You may also send a request to receive the information which is being processed, amended, deleted or locked and information about any parties to which we transmit your personal data.
In some cases, we may charge a fee (based on our reasonable costs) if the requests are excessive considering the nature of the request itself or nature and functionality of our services.
The Company does not sell, license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, except as described below. The Company may share information with affiliates if the information is required to provide the product or service you have requested or to provide you the opportunity to participate in the products or services our affiliates offer.
To help us improve our services to you, we may engage another business to help us carry out certain internal functions, such as account processing, fulfilment, client service, client satisfaction surveys or other data collection activities relevant to our business. We may also provide a non-affiliated third party with your information from our database, including your name and/or email address, to help us analyze and identify your needs, notify you of product and service offerings or conduct general marketing and market research for us.
The Company also forges partnerships and alliances with non-affiliated third parties that offer high-quality products and services that might be of value to you. To ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, the Company may share some personal information with these non-affiliated third parties.
We always require that all non-affiliated third parties to which we provide your non-public personal information agree to keep your information confidential and use such information solely for the limited purpose for which we have engaged them, or as otherwise required by law. In addition, where offers are made to you by non-affiliated third parties, we always require that they disclose that the offer is being extended because of your relationship with us. We also seek to ensure that these non-affiliated third parties maintain appropriate data security procedures to guard against unauthorized use of, or access to, your personal information.
We employ security software, systems and procedures to offer you a safe and secure working environment and to protect your personal, financial information. On our Site and during online communications, we may use technology to encrypt information transmitted by or to you.
The 4xdev company (the Company) agrees that all Intellectual Property Objects shall be the sole and exclusive property of the Client and that all Intellectual Property Rights in the Intellectual Property Objects shall belong exclusively to the Client from the time of the creation of the respective Intellectual Property Objects.
Therefore, the indicators, Expert Advisors, or other Intellectual Property Objects we develop for you will not appear on open access and will not be transmitted to third parties.
The Company provides the Client with a guarantee of the work quality for a period of 14 (fourteen) days from the creation and sending a ready-to-use tool to the Client.